Topics Covered in this Notice
What Personal Information Does Planet Ocean Gather?
The information we gather helps us personalize and continually improve your experience at all of Planet Ocean's domains. Here are the types of information we gather.
What About Cookies?
Does Planet Ocean Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. However there may be instances where we are required by law or other mandate to share information in such cases as:
What About Information Security?
What About Third-Party Advertisers and Links to Other Websites?
SearchEngineNews.com may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
Which Information Can I Access?
If you choose to enroll as a member to any of our sites, you will be provided the means to view and change any personal information stored with us.
What Choices Do I Have?
GDPR & Privacy Statement
How your data is handled
Personal data is used by SearchEngineNews.com, in the processing of your enquiry and during the lifetime of contact between us, including after sales care. Data is not shared, other than in the processing of your enquiry and your privacy is taken very seriously.
Initial telephone leads, email, response forms, newsletter subscription and follow up customer service and where live chat is used on our site, this is handled all in house by Planet Ocean Communication Inc. employees.
Any personal data taken will not be passed on to third parties, unless you specifically request this, in relation to your enquiry. For instance, we also work with a collection of Internet Marketing Specialists and when you specifically request in writing, via email, we or our contractor, will pass your contact details through to them for the purposes of introduction and for them to support you in your marketing needs or for the purpose of a website audit and consultation.
Archiving and storage of data and emails
By the nature of our industry, your contact details may be kept in emails, electronic diary and may also be entered onto a private database facility to track the progress of your enquiry by both us and the Internet Marketing Specialists mentioned above. Email correspondence and electronic diary notes will be kept for the life of the enquiry and subsequently will be archived in case you return in future, in order to service your enquiry, warranty claims, etc. Historic emails are necessary to be kept for customer service and legal reasons, as the enquiries often span several years and once a product has been supplied or quoted for are necessary to be kept for the duration of the use of the product.
You have the right to request deletion of certain classes of data and access to data stored about you and should you wish to exercise your rights, please email below. We will ask for proof of identity before sharing your data, which may include calling you on the telephone number we have for you, or an email from the specified email address we have on record. Where these contact details are no longer available, for instance you have changed email and phone numbers, further proof of identity may be needed before we release private data to you. If you have not purchased from us, or have not commissioned any work through us, and you no longer wish to work with us in the future, and feel that you want your data permanently removed from our electronic format, please contact us as above and we will take appropriate measures to remove records of you from current databases, etc., as required and reasonably possible.
We do not keep any paper records as we are a completely paperless company.
Your right to withdraw consent:
For the deletion of your details from our records, where appropriate, please contact at firstname.lastname@example.org with the subject ‘Data removal request’.
If you wish to see the personal data we hold, please email email@example.com with the subject ‘Personal Data Request’.
If you have any concerns or questions, please contact us to ask.
Minimal data is kept online regarding your purchase and this is only used in servicing your enquiries. This is never passed to third parties, other than in the servicing of your enquiry or order. Records are kept electronically online and via email correspondence for the lifetime of your custom and for a reasonable time thereafter. You can obtain access to your data and remove this online by logging into your account or by emailing us (see details below). No credit or debit card numbers are stored on our servers or in any other format and transactions are handled through PlugNPay, PayPal, or other specified online payment facility as shown at the checkout.
Examples of Information Collected
Information You Give Us
Information You Can Access
All enrolled members of SearchEngineNews.com, you can easily access up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, phone number) and payment settings on their own personal accounts.
Any Further Questions on Privacy Issues can be directed to: Customer Service