How can I override a suggested address in Google My Business (GMB)?
How can I override a suggested address in Google My Business (GMB)?
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I'm trying to claim the location and update an address in Google My Business, but the new address keeps getting removed and replaced with the old address as a suggested change.
Having the old address in there means that I can't get a verification card sent and I'm stuck in an endless loop. How do I find out who or what is suggesting this old address information and is there any way I can override it?
Answer:
Great question. We know your pain on this one and the good news is that there's an easy fix!
Chances are that you have a third-party tool that has access to your GMB listing that is providing this outdated information. To find out all the tools that have access permissions to your GMB listing:
- Login to the Google Account that manages/owns the listing.
- Go to https://myaccount.google.com/permissions
- And you'll see a list of services and apps that have editing permissions to your GMB listing. Remove anything that might be causing this problem and save your changes.
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Answer:
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