Facebook beta testing Messenger Chat Plugin for Business Websites


Business websites may soon be able to use a Facebook Messenger chat plugin to communicate directly with customers, currently in closed beta.

As with most other chat programs, it hovers over the top of the business webpage as seen below...

facebook chat plugin

Although there's no shortage of chat platforms available to businesses online, the Messenger for business plugin adds an element of familiarity to current Facebook Messenger users. And when the customer leaves the business website they can still access, and continue, the conversation from their mobile device using the regular Facebook Messenger app. In cases where the business doesn't immediately respond, this feature could be particularly useful.

Again we stress, this is currently in closed beta. There is much that Facebook is still working on within the program. Right now the plugin is being tested by partners, which include AdoreMe, Air France, Argos, Aviva, Bodeaz, Goibibo, Keto Mojo, KLM, Mermaid Pillow, Spoqa, Total Activation, Volaris and Zalando. SEN article end

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